Help For America

Privacy Policy

Last Updated: January 27, 2026

This Privacy Policy explains how Help For America (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website(s) and use our click-to-call experiences (the “Services”).

Key notice: Our primary experience is “click-to-call.” We generally do not collect form submissions on this page, but we may collect usage data and call-related data as described below.

1. Scope

This Policy applies to information collected through our Services. It does not apply to third-party websites or services that we do not control, even if they are linked from our Services.

2. Key Note: We do not collect form submissions on this page

Our primary experience is “click-to-call.” We generally do not ask you to submit your personal information through a form on this page. However, we may collect information automatically (like device and usage data) and information associated with calls (like call routing and call tracking data) as described below.

3. Information We Collect

A. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, timestamps, clicks, and referring/exit pages.
  • Approximate location: derived from IP address (typically city/state/region-level).
  • Cookies and similar technologies: described below.

B. Call-related information

When you call a phone number displayed on our site, we (and service providers that support call routing and measurement) may collect call-related data, such as:

  • the phone number you dialed (our number),
  • date/time of the call, call duration, and routing information,
  • your approximate location (e.g., from area code or IP/device signals),
  • call outcome signals (e.g., connected vs. not connected),
  • call recording: if enabled by our partners or service providers, and where permitted by law, calls may be recorded or monitored for quality assurance, compliance, training, or dispute resolution.

If call recording is used, you may hear a disclosure at the start of the call depending on applicable law and configuration.

C. Information from third parties

We may receive information from analytics, advertising, measurement, and call tracking partners to help us understand performance and improve the Services.

4. How We Use Information

  • Operate, maintain, and improve the Services.
  • Display and route calls and measure call performance.
  • Understand traffic and usage patterns (analytics).
  • Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
  • Comply with legal obligations and enforce our policies.

5. How We Share Information

A. Service providers

We share information with vendors that help us operate the Services (e.g., hosting, security, analytics, and call tracking/routing). They may process information only as needed to provide services to us.

B. Call routing, advertisers, and partners

We may share information with partners to route your call, attribute performance, and provide relevant services. For example, call tracking providers may assign or display a phone number and collect associated call performance data.

C. Legal, safety, and business transfers

We may disclose information if required by law or legal process, to protect rights and safety, or in connection with a business transaction such as a merger or acquisition.

6. Cookies, Analytics, and Advertising

We and our partners may use cookies, pixels, SDKs, and similar technologies to remember preferences, understand usage, measure advertising performance, and prevent fraud.

Your choices

  • Browser controls: You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
  • Advertising choices: Depending on your location, you may be able to opt out of certain targeted advertising by using industry opt-out tools or device settings.

7. Data Retention

We retain information for as long as needed for operational, legal, compliance, security, and performance measurement purposes. Retention periods vary by data type and purpose.

8. Data Security

We use reasonable safeguards designed to protect information. No system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are not directed to children under 16 (or the age required by applicable law), and we do not knowingly collect personal information from children.

10. International Users

If you access the Services from outside your jurisdiction, your information may be processed in countries with different data protection laws.

11. Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date indicates when changes were made.

12. Contact Us

Help For America
6 Main Street Ext Unit 3853, Plymouth, Massachusetts
Email: privacy@helpforamerica.com

Note: If you are subject to specific privacy laws (for example, state privacy laws in the U.S. or other jurisdictions), you may have additional rights. You can contact us using the email above for requests and questions.