1. Overview
Help for America is committed to protecting your privacy. This policy describes how we collect, use, and share your personal information when you use our health insurance marketing services and website. We act as a bridge between consumers and insurance providers, ensuring you find the coverage you need while keeping your data secure.
By accessing our website or using our lead generation services, you consent to the practices described in this Privacy Policy. We regularly update this policy to reflect changes in our practices or legal obligations.
2. Information We Collect
To provide accurate insurance quotes and matching services, we collect several types of information:
- Contact Information: Name, phone number, email address, and mailing address.
- Demographic Data: Age, gender, and zip code.
- Health Inquiries: Basic health status, smoking status, and current insurance coverage (as permitted by law).
- Technical Data: IP address, browser type, and interaction data collected through cookies.
3. How We Use Information
We use the information we collect to connect you with licensed insurance agents and carriers who can fulfill your insurance needs. This includes:
Service Matching
Filtering the best insurance plans based on your demographic and health profile.
Communication
Sending you requested quotes, policy updates, and educational resources about Medicare and health plans.
5. Communications Preferences
You have control over how we communicate with you. You may opt-out of marketing emails by clicking the "Unsubscribe" link at the bottom of our messages. For telemarketing calls, you can ask to be placed on our internal "Do Not Call" list at any time.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have specific rights regarding your personal information, including the right to access, correct, or delete the data we hold. Residents of California, Virginia, and other states with comprehensive privacy laws may have additional rights under the CCPA or similar regulations.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 18, we will delete it immediately.
Privacy Questions?
Our dedicated privacy team is here to help you understand how your data is handled.